Oftentimes consumers turn to the internet to vent about their bad experiences, so it is a true testament to The Lock Up’s dedication to their tenants that they take time out of their busy days to praise The Lock Up for a job well done.
Family owned and operated company since 1976, The Lock Up has treated their self storage facilities and the tenants within them as family. This means that the customer experience is of the utmost importance to The Lock Up. Ensuring quality self storage units, security for tenant’s belongings, and top notch customer service are what The Lock Up stands for. Considering this, it should come as no surprise that this dedication to their tenants is reflected in their reviews on Google…just take a look at some of the reviews left for us:
“I was very satisfied with both the facilities and the level of personal service offered by the Eden Prairie Lock Up. The facility is very clean– and really goes to the next level with its security system and protection from the elements, dust, etc. Paula, the manager, is friendly and personable and was always available to answer questions and provide help when needed.” – D. Helde
“From the day I moved in, to the day I moved out I had the best experience. Paula made sure we were taken care with each visit. I felt very confident all my stuff was safe and secure while stored here. If and when I need a storage unit in the future I will be sure to come back here!” – A. Middleton
“Just a quick note to say these guys are GREAT! Carl and Alex took care of everything and made my storage needs simple and affordable. They both care about their customers and care about excellent customer service. My needs were not too big, but they handled me as if I needed a large amount of space.” – R. Alexander
With thirty facilities in eight states, The Lock Up continues to excel in all areas of customer service. This is no small feat. And within the self storage world, it’s even more impressive. Tenants who arrive at The Lock Up can rest assured that the managers and staff on duty are there to make their experience the best possible. They know their tenants and understand their needs. At The Lock Up, you’re not just renting a self storage unit, you’re becoming a part of the Lock Up family.
If you’re in need of a self storage unit, visit www.thelockup.com today to see how you can become a part of The Lock Up family.